Earning employee respect
I have some really great leaders have had in my life. When I think of it, I smile often, because I know how they helped shape my career, gave me a thirst for the pursuit of excellence and introduce me into a world of my estate research firm. I will be eternally grateful to those who encouraged the inspired, disciplined and recognized me in the first years of my career. You have given me a happy employee and in return I have as much as I could for those customers that we earned.
As part of our annual tradition, we recruited our database of Mystery Shoppers and contacted some of our customers to ask them, the stories of the major employers, they have had in his life shares. We were overwhelmed with responses, but selected some of our favorites to convey to you all.
Take the example of a split of our valuable customers in a publishing company that we serve. She says. "I think the best boss I ever had" understood the Best "for me on the basis of mutual respect they had for each employee. You have taken the time to know their staff about their titles. This particular head is all perceived quirks with their likes and dislikes. They also took the time to the role that each employee in the office, each man as their responsibilities and functions associated with day to day. You understand, respect workers did the job they had, and in return, it was very easy to respect them and the location. I would definitely work for them in a heartbeat! rewards hard work and promote it and was there to support you took. In my opinion the greatest leaders understand the notion that respect must be had to go in both directions, and this manager who petted! "
Managing Partner of the Philadelphia-based company special events and photo market point of view, said that his definition of "good boss is" really listening "to its employees and recognizes that there are many ways in which people must be consulted.
Our shopper had to share some wonderful stories, too. One of our buyers from Florida had this to say. "I worked at the airport when I heard the news that my father had a heart attack. I had to leave the city and help the family. My boss told me to go and take care of things that needed my attention. He told me, my job would always be there for me. I can not say how good it felt - like a lot of pressure taken off me when my boss to me and take care of my family, and assured me that I paid for and not look at my job! This man was a saint. I really dedicated my work after this - everything about how I was treated by the operator. I spent the rest of my career at the airport until my retirement. "
Another story from one of our Mystery Shoppers affect the way they were trained to do their job as a shopper. As an independent supplier, buyers really appreciate when they are coached in their work that need improvement. Our buyer had to share it. "This experience is an editor involved in the company which I conducted my first mystery shopping. Instead dock my pay for any adjustments that are necessary for this woman called and coached me how to improve my report. It was worth it, because the next two jobs I had, I have a rating of 10-superior work! "
So, how are you? What were the bosses you worked for the inspiration you? Are there any features that you weave into your own style of leadership to inspire and encourage, help the next generation of employees? Remember, happy employees lead to happy customers, and is not what we are all after?
Happy Thanksgiving and thanks to all the big bosses out there!